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swarovski crystal FAQ swarovski crystal

FAQ

What are shipping rates? (US & Canada)

Do you ship internationally?

What is your Customer Satisfaction policy?

How do I contact you?





What are shipping rates to the US and Canada?

Shipping rates are as follows:

Cost of Order$
$0-$74.99$5.00
$0-$74.99FREE

Packages are shipped Priority Mail to all U.S. addresses and First Class to Canada.

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Do you ship internationally?

Yes. Shipping costs are a flat $8.00 USD for first class mail, excluding Canada (see Shipping Rates, above, for Canada). Free shipping over $75.

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What is your Customer Satisfaction policy?

Let's make this simple…If you’re not happy, I’m not happy.

  • If it breaks, I’ll fix it.
  • If you bought it a year ago and lost the receipt and it breaks, I’ll fix it.
  • If it’s the wrong color, I’ll get you the right color. Don’t wear it, though. Send it right back.

You trusted me enough to buy the jewelry. It’s the least I can do.

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How do I contact you?

If you have a question, comment, or need to contact me for any reason, please fill out the form below.

Please double-check the email address.

If you do not receive an autoresponder message a few minutes after you complete the form below, come back and re-enter the information.

Thanks!

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Thank you.



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